Job Openings >> Customer Service & Sales Specialist
Customer Service & Sales Specialist
Title:Customer Service & Sales Specialist
Location:Santa Monica, CA
Department:GEN XYZ


XYZ is looking for an energetic, highly motivated professional to serve as a Customer Service and Sales Specialist. The selected candidate will play a key role in accomplishing both long and short-term goals to support the continued growth of the company.


To perform this job successfully, an individual must be able to perform each major duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Service & Sales

  • Respond to and resolve all support tickets, e-mail inquiries, and calls that come from customers. Includes technical, account, abuse, unsuspend, and billing issues.
  • Outreach to current customers for renewals and upsell new products
  • Research and cold calling to introduce premium products and domains

Anti-Abuse & CyberSecurity

  • Training provided
  • Monitor our brands using our proprietary abuse mitigation tools for violations of our Anti-Abuse policies
  • Handle abuse reported on any platform (social media, email ticket other)
  • Assist with other incidental activities related to abuse mitigation and the improvement of our systems


Associate Degree, or the equivalent combination of education, professional training, or work experience


  • Organized with the ability to manage multiple projects and tasks at once
  • Creative, positive, and high-energy individual with an ability to execute
  • A sense of urgency, persistence, creative and a take-charge positive attitude
  • Able to thrive in a rapidly changing, entrepreneurial, fast-paced environment with the ability to find creative ways to get things done
  • Strong interpersonal skills, ability to develop relationships and communicate with all levels of management and external partners
  • Highly responsible and self-motivated, with extraordinary attention to detail


XYZ is more than just a place to work. It’s an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people in a dynamic environment. XYZ is proud to be an Equal Opportunity Employer, M/F/D/V.

This opening is closed and is no longer accepting applications
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